Telemedicine to Enhance Medical Access in Remote Areas

Doctor using a mobile device

By National Cancer Institute on Unsplash

Telemedicine to Enhance Medical Access in Remote Areas
SectorMost major industry classification systems use sources of revenue as their basis for classifying companies into specific sectors, subsectors and industries. In order to group like companies based on their sustainability-related risks and opportunities, SASB created the Sustainable Industry Classification System® (SICS®) and the classification of sectors, subsectors and industries in the SDG Investor Platform is based on SICS.
Health Care
Health Care Providers
Business Model Description

Through B2B and B2C models, companies can develop telemedicine system and digital platform and offer it to healthcare providers to enable online medical consultation and diagnosis of illnesses to patients in remote areas. The companies can generate revenue from selling the platform to hospitals or offer as services to hospitals, individual doctors, and patients.

This IOA help reduce inequality in terms of access to healthcare as doctors concentrated in big cities can treat patients located in remote areas, reduce patients travel time and cost, and reduce wait time and concentration of patients waiting in hospitals. Investors can invest in companies that develop the system and digital platforms. Examples of companies active in this space are:

Doctor Raksa is a telemedicine platform provider, founded in 2016, that offers online consultations and online medicine prescriptions and delivery. Users can schedule a session with doctors from leading hospitals. Doctor Anywhere acquired Doctor Raksa in 2021, expected five times growing number of 1.5 million existing users and expanding services to 38 provinces in Thailand (1).

Ooca is a telemedicine platform provider, originated in 2017 that focuses on mental health. Users can schedule sessions with psychiatrists and counseling psychologists. Ooca expanded the service from private users to organizations, government agencies, and institutions that was scalable 2-3 times in 2019 (10).

Aor Sor Mor Online is an application developed by AIS, a telecommunication service provider in Thailand over 30 years, as a CSR program to help Village Health Volunteers across the country exchange information regarding epidemic control and to track the status of chronic patients living in remote areas. The application was launched during the end of 2015 to support public health system, and communications networks during the COVID-19 pandemic (17).

Expected Impact

Telemedicine allows for patients in rural ares to gain access to healthcare through the internet without having to travel to the hospital.

Indicative ReturnDescribes the rate of growth an investment is expected to generate within the IOA. The indicative return is identified for the IOA by establishing its Internal Rate of Return (IRR), Return of Investment (ROI) or Gross Profit Margin (GPM).
15% - 20% (in ROI)
Investment TimeframeDescribes the time period in which the IOA will pay-back the invested resources. The estimate is based on asset expected lifetime as the IOA will start generating accumulated positive cash-flows.
Medium Term (5–10 years)
Market SizeDescribes the value of potential addressable market of the IOA. The market size is identified for the IOA by establishing the value in USD, identifying the Compound Annual Growth Rate (CAGR) or providing a numeric unit critical to the IOA.
USD 100 million - USD 1 billion
Average Ticket Size (USD)Describes the USD amount for a typical investment required in the IOA.
USD 500,000 - USD 1 million
Direct ImpactDescribes the primary SDG(s) the IOA addresses.
Good health and well-being (SDG 3) Good health and well-being (SDG 3) Good health and well-being (SDG 3)
Indirect ImpactDescribes the secondary SDG(s) the IOA addresses.
Reduced Inequalities (SDG 10)
Sector Sources
  • 1) https://www.who.int/docs/default-source/thailand/ncds/ccs-ncd-proposal-thai.pdf 2) http://nscr.nesdb.go.th/wp-content/uploads/2019/10/National-Strategy-Eng-Final-25-OCT-2019.pdf 3) https://tdri.or.th/en/2019/03/addressing-the-male-biased-gender-health-gap 4) https://www.boi.go.th/upload/content/Medical_Webinar_Europe_SG_June20.pdf 5) https://www.krungsri.com/getmedia/982c8330-d9ff-4941-b2a2-4f0c261f5aaf/II_Hospitals_EN.pdf.aspx 6) https://infocenter.nationalhealth.or.th/node/27630 7) https://bps.moph.go.th/new_bps/sites/default/files/Report%20Health%20Resource%202020.pdf 8) https://view.officeapps.live.com/op/view.aspx?src=http%3A%2F%2Fstatbbi.nso.go.th%2Fstaticreport%2FPage%2Fsector%2FTH%2Freport%2Fsector_08_4_TH_.xlsx&wdOrigin=BROWSELINK 9) https://www.kasikornresearch.com/en/analysis/k-econ/business/Pages/Health-Tech-z3243.aspx 10) https://sustainabledevelopment.un.org/content/documents/279482021_VNR_Report_Thailand.pdf
IOA Sources
  • 1) https://www.marketingoops.com/news/biz-news/doctor-anywhere/ 2) https://www.6wresearch.com/industry-report/thailand-telehealth-market-2021-2027 3) https://www.grandviewresearch.com/industry-analysis/south-east-asia-telehealth-market 4) https://bps.moph.go.th/new_bps/sites/default/files/Report%20Health%20Resource%202020.pdf 5) https://tdri.or.th/en/2019/03/addressing-the-male-biased-gender-health-gap/ 6) http://web.krisdika.go.th/data/document/ext809/809996_0001.pdf 7) http://nscr.nesdb.go.th/wp-content/uploads/2019/12/%E0%B8%AA%E0%B8%A3%E0%B8%B8%E0%B8%9B%E0%B9%80%E0%B8%9B%E0%B9%89%E0%B8%B2%E0%B8%AB%E0%B8%A1%E0%B8%B2%E0%B8%A2-Update-04-12-2562.pdf 8) https://www.boi.go.th/upload/content/Thailand,%20Taking%20off%20to%20new%20heights%20@%20belgium_5ab4e8042850e.pdf 9) http://thailawforum.com/laws/National%20Health%20Act_2007.pdf 10) https://www.bangkokbiznews.com/tech/814742 11) https://www.who.int/docs/default-source/thailand/ncds/ccs-ncd-proposal-thai.pdf 12) https://link.springer.com/content/pdf/10.1186/s12939-020-01273-6.pdf 13) https://sustainabledevelopment.un.org/content/documents/279482021_VNR_Report_Thailand.pdf 14) https://www.depa.or.th/storage/app/media/file/depa-Promotion-Plan-Book61-65.pdf 15) https://www.kap.co.th/thought-leadership/telemedicine-the-future-of-digital-healthcare/ 16) https://www.boi.go.th/upload/content/BOI-A%20Guide_EN.pdf 17) https://www.bangkokpost.com/business/2244971/digital-leader-with-an-eco-heart 18) https://www.krungsri.com/en/research/industry/industry-outlook/Services/Private-Hospitals/IO/io-Private-Hospitals 19) https://www.kasikornresearch.com/en/analysis/k-econ/business/Pages/Health-Tech-z3243.aspx 20) https://www.social-protection.org/gimi/gess/RessourcePDF.action?ressource.ressourceId=54059#:~:text=The%20UCS%20was%20launched%20in,regardless%20of%20their%20socioeconomic%20status%E2%80%9D 21) https://apps.who.int/iris/bitstream/handle/10665/344697/GER-Thailand-eng.pdf?sequence=1&isAllowed=y