Digital Healthcare Service Providers

Doctor on a mobile phone

By National Cancer Institute on Unsplash

Digital Healthcare Service Providers
SectorMost major industry classification systems use sources of revenue as their basis for classifying companies into specific sectors, subsectors and industries. In order to group like companies based on their sustainability-related risks and opportunities, SASB created the Sustainable Industry Classification System® (SICS®) and the classification of sectors, subsectors and industries in the SDG Investor Platform is based on SICS.
Health Care
Medical Technology
Business Model Description

Invest in B2B / B2C tech-based companies offering digital healthcare services, including development of Operation Management System, telemedicine, as well as a marketplace for pharmaceuticals.

First Womentech Asia (FWA), founded in 2013, specializes in Hospital Operating Management System, with their product, Peth Yoeung, which automates all operations in hospitals and clinics. In 2021, Ssivix Lab Pte. Ltd. and FWA signed a venture partnership to support healthcare service providers with on-demand telehealth consulting services. (12)

Peth Yoeung's Data Management System covers an increasing part of the hospitals at national level and ~20% of private hospitals. (12)

Pilltech, founded in 2021, is a pharmaceutical marketplace that connects suppliers to pharmacy owners. It has B2B and B2B2C models, offering a POS system with subscription in addition to the traditional fee on sales. As of 2022, it has not raised external funding. (13)

MeetDoctor (MD), founded in 2018, is a digital one-stop healthcare service provider, offering online consultations with medical specialists, medicine delivery, home lab test and medical appointments. In addition to providing medical care at affordable costs, they also aim help patients connect with doctors/hospitals from abroad. In 2022, IG Group (IGG) invested in MD in pre-seed round. (14)

Expected Impact

Digital solutions in healthcare to improve efficiency and accessibility of the healthcare system by communities and people that need them the most.

Indicative ReturnDescribes the rate of growth an investment is expected to generate within the IOA. The indicative return is identified for the IOA by establishing its Internal Rate of Return (IRR), Return of Investment (ROI) or Gross Profit Margin (GPM).
20% - 25% (in IRR)
Investment TimeframeDescribes the time period in which the IOA will pay-back the invested resources. The estimate is based on asset expected lifetime as the IOA will start generating accumulated positive cash-flows.
Short Term (0–5 years)
Market SizeDescribes the value of potential addressable market of the IOA. The market size is identified for the IOA by establishing the value in USD, identifying the Compound Annual Growth Rate (CAGR) or providing a numeric unit critical to the IOA.
USD 100 million - USD 1 billion
Average Ticket Size (USD)Describes the USD amount for a typical investment required in the IOA.
< USD 500,000
Direct ImpactDescribes the primary SDG(s) the IOA addresses.
Good health and well-being (SDG 3)
Indirect ImpactDescribes the secondary SDG(s) the IOA addresses.
Gender Equality (SDG 5) Reduced Inequalities (SDG 10) Sustainable Cities and Communities (SDG 11)
Sector Sources
  • (1) Nuclear Threat Initiative and John Hopkins Center for Health Security. (2021). Advancing Collective Action and Accountability amid Global Crisis. https://www.ghsindex.org/wp-content/uploads/2021/12/2021_GHSindexFullReport_Final.pdf (2) Ministry of Health. (2016). Health Strategic Plan 2016-2020. http://hismohcambodia.org/public/fileupload/carousel/HSP3-(2016-2020).pdf (3) Hyder, Z., & Ly, N. (2021). Cambodia: Progressing Toward Universal Health Coverage. World Bank Blogs website: https://blogs.worldbank.org/health/cambodia-progressing-toward-universal-health-coverage (4) Gillispie, A. (2018). The Borgen Project. Girls’ Education in Cambodia Fights Inequality and Rural Isolation website: https://borgenproject.org/girls-education-in-cambodia/#:~:text=Gender%20Disparities%20Still%20an%20Obstacle%20in%20Cambodia&text=Data%20collected%20by%20various%20international,students%20increases%20with%20each%20grade. (5) World Bank Group. (2014). Cambodia’s Main Challenges in Improving Health Among the Poor. https://openknowledge.worldbank.org/handle/10986/21061 (6) World Bank. (2020). Current Health Expenditure (% of GDP)—Cambodia. https://data.worldbank.org/indicator/SH.XPD.CHEX.GD.ZS?locations=KH (7) Kolesar, R.J., Bogetoft, P., Chea, V. et al. (2022). Advancing universal health coverage in the COVID-19 era: an assessment of public health services technical efficiency and applied cost allocation in Cambodia. Health Econ Rev 12, 10. https://doi.org/10.1186/s13561-021-00354-8 (8) World Health Organization. (‎2015)‎. The Kingdom of Cambodia health system review. WHO Regional Office for the Western Pacific. https://apps.who.int/iris/handle/10665/208213 (9) World Health Organization. (2019). Addressing noncommunicable diseases in Cambodia can save lives and sustain economic growth. https://www.who.int/news/item/17-10-2019-addressing-noncommunicable-diseases-in-cambodia-can-save-lives-and-sustain-economic-growth#:~:text=The%20report%2C%20presented%20today%20to,and%2070%20from%20an%20NCD. (10) Masaki, E., Hyder, Z., & Boudjadja, M. (2021). How Cambodia Can Meet its Health System Financing and Pandemic Response Challenges. World Bank Blog website: https://blogs.worldbank.org/eastasiapacific/how-cambodia-can-meet-its-health-system-financing-and-pandemic-response-challenges (11) 6Wresearch. (2020). Cambodia Telehealth Market (2020-2026). https://www.6wresearch.com/industry-report/cambodia-telehealth-market-2020-2026
IOA Sources
  • (12) The Phnom Penh Post. (2021). Digital Healthcare Venture Struck. https://www.phnompenhpost.com/business/digital-healthcare-venture-struck (13) Tracxn. (2022). Company Information. https://tracxn.com/d/companies/pilltech.com.kh (14) McGonigle, A. (2022). IG Group, MeetDoctor Join Hands to Provide Accessible Healthcare for all. Khmer Times. https://www.khmertimeskh.com/501008101/ig-group-meetdoctor-join-hands-to-provide-accessible-healthcare-for-all/ (15) Statista. (2022). Digital Health. https://www.statista.com/outlook/dmo/digital-health/cambodia (16) Macariola, A. D., Santarin, T. M. C., Villaflor, F. J. M., Villaluna, L. M. G., Yonzon, R. S. L., Fermin, J. L., ... & Tan, M. J. T. (2021). Breaking Barriers Amid the Pandemic: The Status of Telehealth in Southeast Asia and its Potential as a Mode of Healthcare Delivery in the Philippines. Frontiers in pharmacology, 3179. https://www.frontiersin.org/articles/10.3389/fphar.2021.754011/full (17) Sachs et al. (2021). Sustainable Development Report 2021. Cambridge: Cambridge University Press. https://s3.amazonaws.com/sustainabledevelopment.report/2021/2021-sustainable-development-report.pdf (18) World Bank. (2020). Mortality Rate, Neonatal (per 1,000 Live Births)—Cambodia. https://data.worldbank.org/indicator/SH.DYN.NMRT?locations=KH (19) World Bank. (2020). Mortality Rate, Under 5 (per 1,000 Live Births)—Cambodia. https://data.worldbank.org/indicator/SH.DYN.MORT?locations=KH (20) Royal Government of Cambodia. (2018). Cambodian Sustainable Development Goals (CSDG) Framework (2016-2030). https://data.opendevelopmentmekong.net/dataset/3aacd312-3b1e-429c-ac1e-33b90949607d/resource/d340c835-e705-40a4-8fb3-66f957670072/download/csdg_framework_2016-2030_english_last_final-1.pdf (21) Ministry of Health. (2016). Health Strategic Plan 2016-2020. http://hismohcambodia.org/public/fileupload/carousel/HSP3-(2016-2020).pdf (22) Royal Government of Cambodia. (2021). The Strategic Framework and Programs for Economic Recovery in the Context of Living with the COVID-19 in a New 2021-2023. https://www.eurocham-cambodia.org/post/1053/The-Strategic-Framework-and-Programs-for-Economic-Recovery-in-the-Context-of-Living-with-the-COVID-19-in-a-New-Normal-2021-2023 (23) Ministry of Health. (2018). Health Equity and Quality Improvement Project (H-EQIP) (P167351). http://moh.gov.kh/content/uploads/2017/05/H-EQIP-RPF-Updated-for-AF-ENG.pdf (24) Royal Government of Cambodia. (1993). The Constitution of the Kingdom of Cambodia. https://cambodia.ohchr.org/~cambodiaohchr/sites/default/files/Constitution_ENG.pdf (25) Royal Government of Cambodia. (2007). http://moh.gov.kh/content/uploads/Laws_and_Regulations/Law/Law%20on%20Amendment%20of%20Law%20on%20Pharmaceutical%20Management_Eng.pdf (26) Royal Government of Cambodia. (2000). Law on Management of Private Medical Paramedical and Medical Aide Professin 2000. http://moh.gov.kh/content/uploads/Laws_and_Regulations/Law/Law%20on%20management%20of%20Private%20Medical,%20Paramedical,%20and%20Medical%20Aids%20Practices%20Eng.pdf (27) Council for the Development of Cambodia. (2021). Law on Investment. https://www.cambodiainvestment.gov.kh/en/law-on-investment-2021.html